Shopping Description

1.Shipping charge policy:

If you participate free-shipping events, the shipping charge will be waived. The event duration will be followed by event announcement.

2.Payment Methods:
You can choose to pay via credit card or pay-to-door. The system will automatically transfer it into AQUAGEN accounting system. Credit card process is using 128bit encoding technology; which the security is strict.

3.Product Delivery:
After the order is confirmed and payment is completed, we will proceed the order process and deliver every Monday to Friday. Please make sure delivery information is accurate and signed for receivable.

4.Issue Invoice:
After the order is confirmed and payment is completed, we will proceed the order process and deliver every Monday to Friday. After a 7-day trial period, we will mail the invoice to your delivery address. Please call our customer service number if any special request.
Please make sure delivery information is accurate and signed for receivable.

5. Return/Exchange policy:
For return policy description, please reference return/exchange policy
Ordered products have a 7-day trial period.